White Label WordPress
Support for Web Agencies

A broken WordPress site at the wrong moment can end a client relationship. We troubleshoot plugin conflicts, fatal errors, and performance problems live on a call so you can deliver a fix fast.

Book a Session See what we do ↓

Every WordPress problem has a fix.

From plugin conflicts to the white screen of death, we handle every flavor of WordPress problem so you never have to tell a client to wait.

Plugin Conflict Resolution
We identify which plugin or combination of plugins is causing the issue and resolve it without breaking other functionality.
White Screen of Death
Fatal errors and blank screens diagnosed and fixed, even when you cannot access the admin panel.
WordPress Performance Issues
Slow load times diagnosed and addressed through caching, image optimization, and plugin cleanup.
Login and Access Problems
Locked out of WordPress? We restore admin access without needing hosting panel access.
PHP and Database Errors
PHP version conflicts, deprecated functions, and database connection errors resolved cleanly.
Update Failures
Failed theme or plugin updates that break the site rolled back and handled safely.
Security Issues
Security plugin setup, login protection, and hardening recommendations to reduce your attack surface.
Form and Email Issues
Contact forms not sending, Gravity Forms, WPForms, and CF7 conflicts, and third-party integration failures resolved.
WooCommerce Errors
Checkout failures, payment gateway conflicts, and product display issues on existing WooCommerce stores diagnosed and fixed.
Not sure if this covers your situation?
Submit a request and we will let you know if we can help. Chances are, we can.
Submit a Request

The agencies we work with. Now they’re heroes.

What agency partners say about working with us.

"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us."

Jason FillerVision Fillers • Digital Marketing Agency

"As our agency grew, so did the support tickets! Troy has helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"

Austin ReasonR5 Website Management

"Those moments I just love having Troy in my back pocket. When a client site is on fire and you have a timer ticking, knowing we can call someone who picks up and fixes it is everything."

Yvonne HeimannAsk YVI

"I watched my malicious login attempts drop to zero almost immediately after implementing Troy’s WAF rules. Game changer."

Craig CarusoAgency Owner

"Troy literally saved all my sites from an attack. His Cloudflare setup is the reason they survived. I cannot recommend him enough."

Howard SpaethH Grant Designs

"I’m comfortable with most things DNS, but when I needed to implement SPF, DKIM and DMARC records, Troy’s guidance made it straightforward."

Christian van ’t HofBrightsol

Give us a call or text.

Call us directly or submit a ticket and we’ll be on it fast.

757-346-1234
Mon – Fri, 9am – 5pm ET
or submit a ticket anytime

Tickets are always monitored. For emergencies, calling is always the fastest path. Submit a ticket if you’re unsure if we can help.

Submit a Support Ticket

Tell us what’s going on and we’ll get back to you with a plan, usually same business day.

  • Describe the issue, site, client name, and what’s happening
  • We review and respond with next steps or a fix timeline
  • We handle it behind the scenes. Your client never knows
Open a Support Ticket

Confidential. We never contact your clients directly.

Frequently Asked Questions

Common questions about our WordPress support service.

Can you fix a WordPress site when we cannot access the admin panel?
Yes. We work through the hosting file manager or SFTP to deactivate plugins, repair the database, or restore a backup depending on what caused the lockout. A broken admin panel is not a blocker for us as long as we have hosting access.
Do you work with page builders like Elementor, Divi, or Beaver Builder?
Yes. We work with Elementor, Divi, Beaver Builder, Bricks, and most other page builders. Whether it is a broken layout, a builder that will not load, or an update that wiped your client’s content, we troubleshoot the issue without touching the design work that is already there.
What if a plugin or WordPress core update broke the site?
We roll back the update using the hosting backup or a manual restore, identify what caused the conflict, and either find a compatible version or help you decide whether to replace the plugin. We do not just restore and leave. We make sure the site is stable before closing the session.
Can you help with WooCommerce issues?
Yes. We handle WooCommerce errors including checkout failures, payment gateway conflicts, product display issues, and database errors. We do not build new WooCommerce stores from scratch, but we resolve technical problems on existing ones.
Do you perform WordPress core and plugin updates?
We can. If a client needs updates run safely, we do them in a staging environment where possible, or take a backup first and update one at a time to catch conflicts before they go live. Updates are part of many sessions rather than a standalone service.
How quickly can you respond?
For urgent issues, calling is always the fastest path. We pick up during business hours and can often start a session the same day. Tickets are monitored throughout the day and typically get a response within a few hours. If a site is down, call first.
Do you work on sites you did not build?
Yes, and that is the norm. Most sessions are on client sites we have never seen before. We get oriented quickly, review what is installed, and work through the problem without needing to have built it ourselves.
What do you need to get started?
At minimum, WordPress admin access and hosting access (cPanel, Kinsta, WP Engine dashboard, etc.) or SFTP credentials. For database issues we may also need phpMyAdmin access. The more access you can provide upfront, the faster we can move.
Do you work with managed hosts like WP Engine or Kinsta?
Yes. We work with WP Engine, Kinsta, Flywheel, Cloudways, SiteGround, and other managed hosts regularly. Managed hosts have their own dashboards, caching layers, and restrictions and we know how to work within them without tripping their systems.

WordPress problems solved in one call.

Most WordPress issues can be fixed in a single 30 minute session. Book now and we will handle it while you watch.

Not sure which to book?
Common issues
Basic
Basic WordPress Support

Plugin conflicts, white screens, login issues, broken layouts, and general WordPress errors handled fast in a live session.

  • Plugin conflict resolution
  • Site errors and white screen fixes
  • Speed and performance optimization
  • Login and access recovery
  • White label. Your client never knows we were there
  • Money back if we cannot fix it

Per session, flat rate. Most issues resolved in a single call.

$57
Book Basic Support
Advanced
Advanced Support

WooCommerce errors, database issues, and complex problems that go deeper than a standard WordPress fix.

  • WooCommerce checkout and payment errors
  • Database corruption and repair
  • Backup restore and rollback coordination
  • Complex multi-plugin conflict resolution

Per session, flat rate. For issues that need deeper investigation.

$97
Book Advanced Support
Custom
Complex WordPress Issues

Multisite networks, major site rebuilds, and complex integrations that go beyond a standard support session. Submit a ticket and we will scope it out.

  • WordPress multisite networks
  • Major database repairs and migrations
  • Complex plugin and custom code conflicts
  • Membership and LMS site issues
  • Custom scoping before we start

Custom pricing based on scope. Submit a ticket first so we can assess the project.

Submit a Ticket
100% money back if we cannot fix it
Not sure what you need? Book a free 20-min discovery call
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