DNS Cleanup
Fix the Mess, Point Everything Right

Years of hosting changes, email migrations, and forgotten records leave DNS zones a mess. We audit the full zone, remove junk, fix conflicts, and make sure every record points exactly where it should.

Everything we clean up and fix.

One session covers the full zone audit and all the fixes that come with it.

Full DNS Zone Audit
We review every record in the zone and flag anything broken, outdated, or conflicting.
Duplicate and Orphaned Record Removal
Old A records, leftover CNAMEs, and stale TXT records cleaned out safely.
MX Record Verification
Mail routing confirmed working and all email authentication records validated.
Propagation Issue Diagnosis
Records not updating? We identify the cause and verify propagation across resolvers.
Nameserver and Registrar Alignment
We confirm the domain’s registrar, nameservers, and DNS zone are all in sync.
Domain Transfer Support
Moving a domain to a new registrar? We handle the unlock, transfer, and DNS rebuild.
Not sure if this covers your situation?
Submit a request and we will let you know if we can help. Chances are, we can.
Submit a Request

The agencies we work with. Now they’re heroes.

What agency partners say about working with us.

"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us."

Jason FillerVision Fillers • Digital Marketing Agency

"As our agency grew, so did the support tickets! Troy has helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"

Austin ReasonR5 Website Management

"Those moments I just love having Troy in my back pocket. When a client site is on fire and you have a timer ticking, knowing we can call someone who picks up and fixes it is everything."

Yvonne HeimannAsk YVI

"I watched my malicious login attempts drop to zero almost immediately after implementing Troy’s WAF rules. Game changer."

Craig CarusoAgency Owner

"Troy literally saved all my sites from an attack. His Cloudflare setup is the reason they survived. I cannot recommend him enough."

Howard SpaethH Grant Designs

"I’m comfortable with most things DNS, but when I needed to implement SPF, DKIM and DMARC records, Troy’s guidance made it straightforward."

Christian van ’t HofBrightsol

Give us a call or text.

Call us directly or submit a ticket and we’ll be on it fast.

Mon – Fri, 9am – 5pm ET
or submit a ticket anytime

Tickets are always monitored. For emergencies, calling is always the fastest path. Submit a ticket if you’re unsure if we can help.

Submit a Support Ticket

Tell us what’s going on and we’ll get back to you with a plan, usually same business day.

  • Describe the issue, site, client name, and what’s happening
  • We review and respond with next steps or a fix timeline
  • We handle it behind the scenes. Your client never knows
Open a Support Ticket

Confidential. We never contact your clients directly.

Frequently Asked Questions

Common questions about DNS cleanup and zone audits.

How do I know if my client’s DNS zone actually needs cleaning?
Common signs include orphaned records pointing to servers that no longer exist, duplicate MX records, SPF records with too many lookups, old CNAME entries from previous tools or platforms, and mismatched nameserver records. If the DNS history is long or multiple people have edited it over the years, a cleanup is almost always worth doing.
Will a DNS cleanup cause any downtime for my client’s site?
No, if done correctly. We audit first, flag what is safe to remove versus what is uncertain, and make changes carefully. We never delete a record without confirming it is not actively used. Records that look unused but cannot be confirmed are left in place with a note.
What is the difference between DNS cleanup and regular DNS support?
DNS support is fixing a specific problem: a record is wrong, something is not resolving, or a change needs to be made. DNS cleanup is a full audit of the entire zone to find orphaned records, redundant entries, and configuration issues that are not causing a problem yet but could. Cleanup is preventative. Support is reactive.
What if there are records we do not recognize?
We research them. Unknown records often belong to old tools, marketing platforms, or services the client no longer uses. We identify what each record was for, confirm whether it is still needed, and remove it only if we can verify it is safe to do so.
How long does a DNS cleanup session take?
Most cleanups are completed in a single 30 minute session for straightforward zones. Zones with a long history, many subdomains, or records tied to multiple third party services may take up to an hour. We tell you upfront after reviewing the zone how long to expect.

Pick Your DNS Service

One session flat fee. We get in, fix it, and hand it back clean.

Audit + Cleanup
DNS Cleanup

Full DNS zone audit with safe removal of outdated, duplicate, and orphaned records. Everything is documented and cleaned up without breaking anything that is working.

  • Full zone audit with findings review
  • Safe removal of orphaned and duplicate records
  • MX and email record validation
  • Nameserver and registrar alignment check
  • Propagation verification across resolvers
  • DNS records export when complete

One time flat fee. Covers a single domain. Most cleanups complete in one session.

$97
Book DNS Cleanup
Recovery
DNS Recovery

Taking over a site with no DNS access, a locked out registrar, or records that were never documented? We dig through historical DNS sources, verify every active service on the domain, and hand you back a complete, accurate record set.

  • Recovery from historical and passive DNS sources
  • Verification of active hosting, email, and third-party services
  • SPF, DKIM, DMARC, and MX verified for reliable email delivery
  • Exported DNS record set for future reference

Best for registrar lockouts, missing records, and pre-migration audits. Submit a ticket first so we can confirm scope.

$157
Start DNS Recovery
Not sure which to pick? Submit a ticket and we will point you in the right direction.
Not sure what you need? Book a free 20-min discovery call