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Your clients expect you to fix everything. Now you can.

We provide the technical support that makes Web Designers and Marketers look like heroes to their clients. From DNS headaches to Cloudflare and email glitches, we fix the tech issues so you can focus on what you actually do best.

Before you take a bat to your computer…take a breath and partner up with us.

Our Services

We partner with Web Designers and Marketers behind the scenes to help you look like a hero to your clients.

Cloudflare Support

Cloudflare is the first line of defense for your website. We use Cloudflare services to make sites faster, safer, and smarter.

Email Support

Getting messages fit and ready to land right where they need to. We've mastered the ancient arts of SPF, DKIM, and DMARC.
DNS

DNS Support

Keeping domains pointed in the right direction. We untangle DNS records, fix misconfigurations, and make sure everything resolves smoothly.

WordPress Support

We glide in, capes optional, with the speed and precision you expect for a superhero to get your client's website back online.

Email Migration

You deserve a more reliable email service. With our expert setup and seamless migrations to Google Workspace and Microsoft 365.

Hosting Support

When it comes to hosting, think of us as your trusty sidekick. Let us manage the heavy lifting behind the scenes so you can focus on saving the day for your clients.

Vacation Support

Sometimes you need a getaway, but your client duties have you grounded. While you’re jet-setting around the globe, we’ll step in as your tech support sidekicks.

Be a Hero to your customers.

Jason Filler Vision Fillers

I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us. He fully understands all aspects of working on the technical issues that come up in developing and maintaining WordPress websites, hosting & email support. If you are a small business agency or a independent website developer and would prefer to outsource the more technical aspects of the business, he is the right guy.

Austin Reason R5 Website Management

As our agency grew, so did the support tickets! In order to scale, we needed someone we could rely on to troubleshoot the little issues that come up from day to day. Troy is that someone! He’s helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!

Yvonne Heimann Ask YVI

I've been building websites for ten years, and I know what I don't know, so when troubled websites are coming to me that, I cannot redesign how I would like them to do. When we need to do some cleanup, speed up, or optimization, or I have a huge technical issue, and suddenly, it's like the red lights are going on. It feels like you have a timer on your screen and a bomb sitting right next to it. Those moments I just love having Troy in my back pocket. Full Video Review

Ross Froehlich Flo Create

Troy came highly recommended by a colleague when I needed some help in starting my web design business. He is very knowledgeable when it comes to web hosting and backend development. More importantly though, Troy is always willing to help, communicates very clearly, and will work diligently to solve any issues no matter how great or small. Aside from helping with technical problems, Troy has also offered a great deal of guidance to me as a new business owner.

Howard Spaeth H Grant Designs

Troy is an invaluable resource for anyone needing assistance with WordPress or DNS issues. He has successfully resolved numerous problems for several sites and has a wealth of knowledge in managing DNS configurations. In addition to troubleshooting, Troy has also provided expert guidance in optimizing server performance. His reliable support and technical expertise make him highly recommendable for any related needs.

Services For Designers & Marketers

My standard troubleshooting rate is $97 per hour. For smaller issues or quick diagnostics, I offer a $57 option that covers up to 30 minutes. I can usually identify the problem in that time and often fix it.

If the issue needs more time, it simply rolls into the hourly rate so you only pay for the total time used.

If you already know your issue is more involved, you can choose the $97 troubleshooting session, which covers up to one hour and is billed in 30 minute increments after that.

Quick Fix

$ 57 /task
  • Perfect for small issues and quick diagnostics. Includes up to 30 minutes of support. If more time is needed, it rolls into the hourly troubleshooting rate.
  • Up to 30 minutes of support.
Purchase Now

Troubleshooting Session

$ 97 /task
  • Best for larger or unclear issues. Includes up to 1 hour of support. Time is billed in 30 minute increments after the first hour.
  • Up to 1 hour of support
Purchase Now

Site Migration

$ 127 /site
  • Need to migrate a site to another provider but worried about messing up the DNS or causing downtime? We take care of it for you. Quick. Safe. Stress free.
Purchase Now

Cloudflare Basic Setup

$ 127 per domain
  • A full Cloudflare setup for new or relaunched websites. Ideal for small business sites websites using the Free or Pro plan. Includes DNS setup, SSL configuration, basic WAF rules, caching, and performance tuning to help ensure a secure and reliable launch.
Purchase Now

DMARC & Monitoring

$ 177 /domain
  • Protect your domain and ensure your emails reach their destination with our comprehensive DMARC Setup and Monitoring Service.
Purchase Now

1 on 1 Consulting

$ 250 /meeting
  • Book a private session to review your current setup, troubleshoot issues, or find ways to improve your process. Perfect if you want expert input, clarity, or a second set of eyes on your tech or workflow.
Purchase Now

Advanced Setup

$ 297 and up
  • A full Cloudflare setup for established websites facing high traffic or security threats. Ideal for Business Plan users, active sites under attack, or organizations needing stronger protection. Includes advanced WAF rules, bot mitigation, rate limiting, and custom security configurations.
Schedule Call

Cloudflare Training

$ 597 per meeting
  • A personalized Cloudflare setup and training session Zoom, built specifically for agencies looking to gain confidence with Cloudflare. The session lasts about 2 hours and includes real-time Q&A, walkthroughs, and foundational best practices to help you get up and running.
Schedule Call

Cloudflare Training

$ 597 per meeting
  • A personalized Cloudflare setup and training session Zoom, built specifically for agencies looking to gain confidence with Cloudflare. The session lasts about 2 hours and includes real-time Q&A, walkthroughs, and foundational best practices to help you get up and running.
Schedule Call

Flexible Plans For
Designers & Marketers

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My standard troubleshooting rate is $97 per hour. For smaller issues or quick diagnostics, I offer a $57 option that covers up to 30 minutes. I can usually identify the problem in that time and often fix it.

If the issue needs more time, it simply rolls into the hourly rate so you only pay for the total time used.

If you already know your issue is more involved, you can choose the $97 troubleshooting session, which covers up to one hour and is billed in 30 minute increments after that.

Quick Fix

$ 57
  • Perfect for small issues and quick diagnostics. Includes up to 30 minutes of support. If more time is needed, it rolls into the hourly troubleshooting rate.
  • Up to 30 minutes of support.
Purchase Now

Troubleshooting Session

$ 97 /task
  • Best for larger or unclear issues. Includes up to 1 hour of support. Time is billed in 30 minute increments after the first hour.
  • Up to 1 hour of support
Purchase Now

1 on 1 Consulting

$ 250 /task
  • Book a private session to review your current setup, troubleshoot issues, or find ways to improve your process. Perfect if you want expert input, clarity, or a second set of eyes on your tech or workflow.
Purchase Now

Site Migration

$ 77 /site
  • Need to migrate a site to another provider but worried about messing up the DNS or causing downtime? We take care of it for you. Quick. Safe. Stress free.
Purchase Now

DMARC & Monitoring

$ 177 /domain
  • Protect your domain and ensure your emails reach their destination with our comprehensive DMARC Setup and Monitoring Service.
Purchase Now
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Basic Setup

$ 127 per domain
  • A full Cloudflare setup for new or relaunched websites. Ideal for small business sites websites using the Free or Pro plan. Includes DNS setup, SSL configuration, basic WAF rules, caching, and performance tuning to help ensure a secure and reliable launch.
Purchase Now

Advanced Setup

$ 297 and up
  • A full Cloudflare setup for established websites facing high traffic or security threats. Ideal for Business Plan users, active sites under attack, or organizations needing stronger protection. Includes advanced WAF rules, bot mitigation, rate limiting, and custom security configurations.
Schedule Call

Cloudflare Training

$ 597 per meeting
  • A personalized Cloudflare setup and training session Zoom, built specifically for agencies looking to gain confidence with Cloudflare. The session lasts about 2 hours and includes real-time Q&A, walkthroughs, and foundational best practices to help you get up and running.
Schedule Call
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With our monthly plans, you get more than technical support. You get a reliable tech partner who handles the hard stuff so you can focus on your clients. From routine maintenance to urgent troubleshooting, we keep your sites running, secure, and fast. The plan you choose determines turnaround time, emergency response speed, and how we communicate with your clients.

Gray Label: You submit a ticket, we fix it and report back to you.
You stay in control, your client never knows we exist.

White Label: We step in as you, using your email and ticket system to
talk directly with your clients. To them, it’s always you.

Startup Gray Label

We work with your agency directly behind the scenes.

$ 699 /mo
  • Unlimited Technical Support
  • 72-hour turnaround
  • 4 Hour Emergency Response
  • 9 AM - 5 PM Support (EST)
  • Quarterly Consulting call**
  • 100% US Base Support
  • 30% Discount***
Schedule a Call

Startup White Label

We work with your agency and clients directly.

$ 1299 /mo
  • Unlimited Technical Support
  • 48-hour turnaround
  • 2 Hour Emergency Response
  • 9 AM - 9 PM Support (EST)
  • Monthly Consulting call**
  • 100% US Base Support
  • 40% Discount***
Schedule a Call

Agency White Label

We work with your agency and clients directly.

$ 2999 /mo
  • Unlimited Technical Support
  • 24-hour turnaround
  • 1 Hour Emergency Response
  • 24/7 Support
  • Monthly Consulting call**
  • 100% US Base Support
  • 50% Discount***
Schedule a Call

Frequently Asked Questions

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We provide an extensive array of services to support your client’s needs. From resolving WordPress website issues to addressing hosting, DNS, and email problems, we’ve got you covered. Explore our Scope of Services to see how our support plans can benefit you.
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You can submit an unlimited number of tasks. However, we will focus on 1-2 tasks per day, up to 30 minutes to each task during business hours. For emergencies, we will work on them until they are fully resolved.

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To maintain affordability, we have some restrictions outlined in our Scope of Services.

Each task is addressed for a maximum of 30 minutes unless it’s an emergency. Emergency tasks are worked on continuously until resolved. Our turnaround time is based on regular business hours, 9-5 M-F.

Our non-emergency task turnaround times vary based on your chosen plan. The Startup plan offers a 72-hour turnaround, the Business plan provides a 48-hour turnaround, and the Business Plus plan guarantees a 24-hour turnaround. If a client has an urgent issue that isn’t classified as an actual emergency, we can expedite the task for an additional $49 fee.

Tasks requiring more than 30 minutes are typically more complex and may incur additional fees. We will notify you of these fees beforehand. 

Consulting calls are available upon request and are not scheduled automatically.

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We offer a 30%-50% (depending on plan) discount for services not included as long as you remain a customer under one of our plans.

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All plans are month to month with a 30 day cancellation notice. 

Before you take a bat to your computer…take a breath and partner up with us.

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