Your clients expect you to fix everything.
Now you can.
We are your behind the scenes tech team. We cover Cloudflare, the full range of email support from setup and deliverability to migrations, DNS, site migrations, and WordPress, so your clients think of you as a hero.
Services
We partner with web designers and marketers behind the scenes. You stay the face, we handle the fires.
Cloudflare Support
DNS, SSL, WAF rules, caching, and performance tuning. We set it up right so you never have to think about it again.
Email Support
SPF, DKIM, and DMARC mastered. We make sure emails land where they need to and stop going to spam.
DNS Support
We untangle records, fix misconfigurations, and make every domain point exactly where it should.
WordPress Support
Plugin conflicts, broken sites, slow load times, we fix it fast so your client barely notices there was a problem.
Email Migration
Seamless migrations to Google Workspace and Microsoft 365. Zero drama, zero lost email.
Hosting Support
Server errors, performance issues, uptime problems, your always-on sidekick for all things hosting.
Vacation Coverage
Going somewhere? We step in as your tech team. Your clients get help. You get a real vacation.
Site Migration
Clean migrations with DNS cutover and zero downtime. We move your clients' sites without breaking a thing.
Don't see your issue?
Submit a request and we'll let you know if we can handle it. Chances are, we can.
Submit a RequestBe a Hero to your customers.
Trusted by agencies we support every day.
"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us. He fully understands all aspects of working on the technical issues that come up in developing and maintaining WordPress websites, hosting & email support. If you are a small business agency or an independent website developer and would prefer to outsource the more technical aspects of the business, he is the right guy."
"As our agency grew, so did the support tickets! In order to scale, we needed someone we could rely on to troubleshoot the little issues that come up from day to day. Troy is that someone! He's helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"
"Troy is an invaluable resource for anyone needing assistance with WordPress or DNS issues. He has successfully resolved numerous problems for several sites and has a wealth of knowledge in managing DNS configurations. In addition to troubleshooting, Troy has also provided expert guidance in optimizing server performance. His reliable support and technical expertise make him highly recommendable for any related needs."
"I've been building websites for ten years, and I know what I don't know, so when troubled websites come to me that I cannot redesign how I would like. When we need to do some cleanup, speed up, or optimization, or I have a huge technical issue, it feels like you have a timer on your screen and a bomb sitting right next to it. Those moments I just love having Troy in my back pocket."
"Troy came highly recommended by a colleague when I needed some help in starting my web design business. He is very knowledgeable when it comes to web hosting and backend development. More importantly though, Troy is always willing to help, communicates very clearly, and will work diligently to solve any issues no matter how great or small. Aside from helping with technical problems, Troy has also offered a great deal of guidance to me as a new business owner."
"I'm comfortable with most things DNS, but when I needed to implement SPF, DKIM & DMARC records, Troy's guidance made it straightforward."
Simple, Transparent Pricing
Pay only for what you need. No retainers, no surprises, no long-term contracts.
We jump on Zoom and fix the problem live. No back and forth, no ticket queue, no waiting around. Just a fast fix so you can get back to business.
- 30-minute session
- DNS, email, and domain issues
- Cloudflare, SSL, and hosting problems
- WordPress errors and site conflicts
- You stay in control, we handle the rest
Most issues can be resolved in under 30 minutes.
For issues that need a deeper look. We work through the problem together and don't stop until it's resolved.
- 1-hour session
- One-on-one Zoom session
- Live diagnosis and resolution
- Clear explanation of the fix
- Next steps to prevent it happening again
Billed in 30-minute increments if the session runs over.
When something is broken and it cannot wait, skip the standard booking window and get in as soon as 2 hours from now. Pick the next available slot and we get to work.
- 1-hour session
- Book as soon as 2 hours in advance
- Live diagnosis and resolution of your urgent issue
- One-on-one Zoom session if needed
- Clear explanation of the fix and next steps
Allows booking as close as 2 hours in advance during normal business hours.