Solve your client's issue with confidence.
DNS, email, and Cloudflare issues handled live on a call. No bouncing between docs, forums, or AI answers.
We jump on Zoom and fix the problem live. No back and forth, no ticket queue, no waiting around. Just a fast fix so you can get back to business.
- 30 minute session
- DNS, email, and domain issues
- Cloudflare, SSL, and hosting problems
- WordPress errors and site conflicts
- You stay in control, we handle the rest
- Add, change, or remove any DNS record
- SPF, DKIM, or DMARC setup
- SSL error or HTTPS redirect fix
- Email not sending (SMTP or DNS)
- WordPress white screen or plugin conflict
- Point a domain to a new host
- Quick Cloudflare setting or question
Most issues can be resolved in under 30 minutes.
For issues that need a deeper look. We work through the problem together and don't stop until it's resolved.
- 1-hour session
- One on one Zoom session
- Live diagnosis and resolution
- Clear explanation of the fix
- Next steps to prevent it happening again
- Email going to spam or deliverability issue
- Cloudflare full setup (DNS, SSL, WAF)
- WordPress performance or recurring conflicts
- Server errors (500, 403, PHP issues)
- DNS zone audit or propagation failure
- Google Workspace or Microsoft 365 troubleshooting
- Anything where you need help diagnosing it
Billed in 30 minute increments if the session runs over.
When something is broken and it cannot wait, skip the standard booking window and get in as soon as 2 hours from now. Pick the next available slot and we get to work.
- 1-hour session
- Book as soon as 2 hours in advance
- Live diagnosis and resolution of your urgent issue
- One on one Zoom session if needed
- Clear explanation of the fix and next steps
- Site completely down or unreachable
- Active DDoS or bot attack in progress
- Email completely stopped for a client
- Critical WordPress failure or hacked site
- Client calling and it cannot wait
Allows booking as close as 2 hours in advance during normal business hours.
Give us a call or text.
Call us directly or submit a ticket and we'll be on it fast.
Tickets are always monitored. For emergencies, calling is always the fastest path. Submit a ticket if you're unsure if we can help.
Submit a Support Ticket
Tell us what's going on and we'll get back to you with a plan, usually same business day.
- 1Describe the issue, site, client name, and what's happening
- 2We review and respond with next steps or a fix timeline
- 3We handle it behind the scenes. Your client never knows
Confidential. We never contact your clients directly.
What People Are Saying
Trusted by the agency community
Hundreds of freelancers and agency owners already use Troy's methods every day.
"I run a full scale digital marketing agency and have been using Troy for over 10 years now. His Cloudflare knowledge is unmatched."
"I watched my malicious login attempts drop to zero almost immediately after implementing Troy's WAF rules. Game changer."
"Troy literally saved all my sites (30 of them) from an attack. His Cloudflare setup is the reason they survived."
"I'm comfortable with most things DNS, but when I needed to implement SPF, DKIM & DMARC records, Troy's guidance made it straightforward."
"Troy's Cloudflare expertise saved my sites while I was on vacation. I came back to zero incidents instead of a disaster."
"When troubled websites come to me that I cannot redesign, or I have a huge technical issue, those moments I just love having Troy in my back pocket."