Email Migration
Done Without Losing a Single Message

A botched email migration means lost messages, confused clients, and a support nightmare. We move mailboxes between providers cleanly so your clients never miss an email during the switch.

Get a Quote See what we do ↓

TL;DR

Email mailbox migration between providers with no lost mail. Existing emails, contacts, and calendars transferred and delivery confirmed on the new platform.

All mailboxes migrated to the new provider
Historical email and contacts preserved
MX records updated and delivery confirmed
Old mailboxes decommissioned after verification

Priced per migration

Get a Quote

Who this is for

Web designers and agencies moving clients off cPanel, GoDaddy, or another provider onto Google Workspace or Microsoft 365.

Client is moving from cPanel or web hosting email to Google Workspace or M365

Web hosting email is reliable enough until it is not. We move the client’s mailboxes, history, and aliases to a proper email platform without losing a single message.

Client is rebranding and needs email moved to a new domain at the same time

A rebrand means new domain, new email addresses, and a window where both domains need to stay active. We handle the migration and the domain switch as a coordinated process.

A client tried to migrate email themselves and lost messages in the process

DIY migrations frequently result in missing email, broken IMAP connections, and confused users. We assess the damage and either recover what can be recovered or set up cleanly going forward.

You are taking over a client from another agency and need to move their email

Inherited clients often have email on hosting accounts you don’t control. We migrate the mailboxes to a platform you manage or the client controls directly. See also: Google Workspace setup.

Client is leaving GoDaddy or a provider who managed everything

All-in-one providers bundle email with everything else. Separating email cleanly requires careful DNS coordination. We handle the cutover so nothing breaks during the transition.

You are doing a site migration and need email to move cleanly alongside it

Site migrations and email migrations hitting DNS at the same time create risk. We coordinate both so the DNS cutover is staged correctly and email stays live throughout. See also: site migration service.

Every mailbox moved cleanly with nothing left behind.

From virtually any provider to Google Workspace or Microsoft 365. We handle the full migration end to end.

Google Workspace Migrations

Full mailbox migrations to and from Google Workspace including contacts, calendars, and Drive if needed.

Microsoft 365 Migrations

Mailbox migrations to and from Microsoft 365 with full folder structure and metadata preserved.

cPanel and Shared Hosting Email

Migrations from legacy cPanel or shared hosting email to professional providers with no lost history.

MX Record Cutover

DNS changes timed and executed correctly so mail starts flowing to the new provider immediately after go-live.

SPF, DKIM, and DMARC Setup

Authentication records configured on the new provider so emails continue to land in the inbox from day one.

Multi Account Migrations

We handle migrations with multiple users and mailboxes on a coordinated schedule with new login instructions ready for each user.

Not sure if this covers your situation?

Submit a request and we will let you know if we can help. Chances are, we can.

Submit a Request

The agencies we work with. Now they’re heroes.

What agency partners say about working with us.

"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us."

Jason FillerVision Fillers • Digital Marketing Agency

"As our agency grew, so did the support tickets! Troy has helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"

Austin ReasonR5 Website Management

"Those moments I just love having Troy in my back pocket. When a client site is on fire and you have a timer ticking, knowing we can call someone who picks up and fixes it is everything."

Yvonne HeimannAsk YVI

"I watched my malicious login attempts drop to zero almost immediately after implementing Troy’s WAF rules. Game changer."

Craig CarusoAgency Owner

"Troy literally saved all my sites from an attack. His Cloudflare setup is the reason they survived. I cannot recommend him enough."

Howard SpaethH Grant Designs

"I’m comfortable with most things DNS, but when I needed to implement SPF, DKIM and DMARC records, Troy’s guidance made it straightforward."

Christian van ’t HofBrightsol

Give us a call or text.

Call us directly or submit a ticket and we’ll be on it fast.

757-346-1234

Mon – Fri, 9am – 5pm ET

or submit a ticket anytime

Tickets are always monitored. For emergencies, calling is always the fastest path. Submit a ticket if you’re unsure if we can help.

Submit a Support Ticket

Tell us what’s going on and we’ll get back to you with a plan, usually same business day.

Describe the issue, site, client name, and what’s happening
We review and respond with next steps or a fix timeline
We handle it behind the scenes. Your client never knows

Open a Support Ticket

Confidential. We never contact your clients directly.

Frequently Asked Questions

Common questions about our email migration service.

Will any emails be lost during the migration?

No. We cut over the MX records first so new mail starts flowing to the new provider right away, then migrate the existing mailbox content over. The process is scoped and timed carefully so nothing gets left behind.

Which providers do you migrate from and to?

We migrate from virtually any provider to Google Workspace or Microsoft 365. That includes cPanel shared hosting, legacy Exchange servers, Gmail, IMAP providers, and most others. We can also migrate to alternative providers like MXroute, though Google Workspace and Microsoft 365 are what we recommend. If you are unsure whether we can support your client’s setup, submit a ticket and we will confirm.

How long does an email migration take?

It depends on the number of mailboxes and the size of each inbox. A single mailbox migration is typically a few hours. Multi-user migrations for small businesses can take longer depending on inbox size and sync time. We scope it before starting based on your client’s setup so there are no surprises.

What happens to email that arrives during the cutover window?

Once the MX records are updated, new mail routes directly to the new provider. MX propagation is usually fast, within minutes to an hour. We then migrate the historical mailbox content so everything ends up in the right place on the new platform.

Do you handle the MX record changes as part of the migration?

Yes. Updating the MX records is part of what we do. We also update SPF, DKIM, and DMARC to reflect the new provider so your client’s outgoing mail is authenticated from day one on the new platform.

How a email migration works

Submit a quote request with domain and mailbox details Tell us the current email provider, the destination (Google Workspace or M365), the number of mailboxes, and how much history needs to move. We scope it and confirm pricing before starting.

We plan and execute the cutover We lower TTLs ahead of time, migrate mailbox content, configure the destination accounts, and execute the MX cutover. You are updated at each stage.

We verify all email is flowing before closing Test sends and receives on every mailbox. SPF, DKIM, and DMARC confirmed. History accessible. We do not close until every inbox is working on the new platform.

Email migrations done right the first time.

One missed email during a migration can cost a client a deal. We make sure that does not happen.

Email Migration

Moving to Google Workspace or Microsoft 365. We handle the full migration with zero lost email and minimal disruption.

Zero email loss guarantee with parallel sync
MX record cutover handled for you
SPF, DKIM, and DMARC configured on the new provider
Client credentials and setup instructions included
White label. Your client never knows we were involved

Pricing depends on number of mailboxes. Request a quote for an exact number.