White Label DNS Support
for Web Agencies

DNS errors can take down a client’s site, break their email, and destroy trust in minutes. Whether something is broken right now or the zone is just a mess, we diagnose, fix, and clean it up fast so you can move on.

Book a Session, Starting at $97 See what we do ↓

Every DNS issue, covered.

Broken records, messy zones, locked registrars, propagation delays. We work across every major registrar and handle both sides of the DNS stack.

Full DNS Zone Audit
We review every A, AAAA, CNAME, MX, TXT, and NS record to find conflicts, stale entries, orphaned records, and anything that should not be there.
Duplicate and Orphaned Record Removal
Old A records, leftover CNAMEs, and stale TXT records from previous hosts, tools, and platforms cleaned out safely without breaking anything active.
Propagation Troubleshooting
We track down propagation delays, diagnose TTL issues, and confirm records are resolving correctly worldwide before we close out the session.
MX Record Setup and Verification
Correct MX record configuration for Google Workspace, Microsoft 365, and any other email provider. Mail routing confirmed, SPF and DKIM validated.
Domain Transfers
We manage the transfer process between registrars cleanly and make sure DNS stays intact throughout. Unlock, transfer, DNS rebuild handled end to end.
SPF, DKIM, and DMARC Records
Email authentication records set up correctly so client emails land in the inbox. Existing records audited for errors and conflicts.
Subdomain Configuration
Subdomains for staging, apps, portals, or third-party tools added and verified without breaking the root domain.
Registrar Navigation
We work across all major registrars including GoDaddy, Namecheap, Google Domains, and Cloudflare Registrar. If you can get us access, we can work with it.
Nameserver Changes and DNSSEC
Nameserver updates handled with a plan to avoid downtime. DNSSEC setup and troubleshooting to protect against cache poisoning and spoofing.
Not sure if this covers your situation?
Submit a request and we will let you know if we can help. Chances are, we can.
Submit a Request

The agencies we work with. Now they’re heroes.

What agency partners say about working with us.

"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us."

Jason FillerVision Fillers • Digital Marketing Agency

"As our agency grew, so did the support tickets! Troy has helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"

Austin ReasonR5 Website Management

"Those moments I just love having Troy in my back pocket. When a client site is on fire and you have a timer ticking, knowing we can call someone who picks up and fixes it is everything."

Yvonne HeimannAsk YVI

"I’m comfortable with most things DNS, but when I needed to implement SPF, DKIM and DMARC records, Troy’s guidance made it straightforward."

Christian van ’t HofBrightsol

"Troy is an invaluable resource for anyone needing assistance with DNS issues. He has a wealth of knowledge in managing DNS configurations and his reliable support makes him highly recommendable."

Howard SpaethH Grant Designs

"Troy came highly recommended when I needed help starting my web design business. He communicates very clearly and will work diligently to solve any issues no matter how great or small."

Ross FroehlichFlo Create

Give us a call or text.

Call us directly or submit a ticket and we’ll be on it fast.

757-346-1234
Mon – Fri, 9am – 5pm ET
or submit a ticket anytime

Tickets are always monitored. For emergencies, calling is always the fastest path.

Submit a Support Ticket

Tell us what’s going on and we’ll get back to you with a plan, usually same business day.

  • Describe the issue, site, client name, and what’s happening
  • We review and respond with next steps or a fix timeline
  • We handle it behind the scenes. Your client never knows
Open a Support Ticket

Confidential. We never contact your clients directly.

Frequently Asked Questions

Common questions about DNS support, cleanup, and how we work.

How do I know if my client’s DNS zone needs cleaning up?
Common signs include orphaned records pointing to servers that no longer exist, duplicate MX records, SPF records with too many lookups, and old CNAME entries from previous tools or platforms. If the DNS history is long or multiple people have edited it over the years, a cleanup is almost always worth doing. Not sure? Submit a ticket and we will take a look.
How long does DNS propagation take after a change?
Most DNS changes propagate within a few minutes to a few hours. TTL settings on the existing records determine how long caches hold onto the old values. We set TTLs appropriately before making changes to minimize the wait, and we verify propagation before ending the session.
Will DNS changes or a cleanup cause downtime for my client’s site?
No, if done correctly. We lower TTLs ahead of time, audit before touching anything, and never delete a record without confirming it is not actively used. Records that look unused but cannot be confirmed are left in place with a note. The only unavoidable window is propagation delay, and we work to minimize that.
Can you work with any domain registrar?
Yes. We work across all major registrars including GoDaddy, Namecheap, Google Domains, Cloudflare Registrar, Network Solutions, Name.com, and others. If you can get us access or walk through changes together on a screen share, we can work with it.
What if the domain is locked or we can’t find the registrar login?
We help with this regularly. We can usually identify the registrar from the domain’s WHOIS record, walk you through account recovery, or work around lock issues depending on what needs to change. Share what you know and we will figure out the rest.
Can you handle both registrar-level DNS and Cloudflare DNS at the same time?
Yes. Many setups involve both: nameservers pointing at Cloudflare at the registrar level, and DNS records managed inside Cloudflare. We handle both sides in the same session so everything is consistent and nothing is left pointing in the wrong direction.

DNS problems solved fast.

Pick the option that fits your situation. Not sure? Submit a ticket and we will tell you which one you need.

Fix + Cleanup
DNS Support

Something is broken or the zone is a mess. We fix specific record problems, clean up orphaned entries, sort out propagation issues, and verify everything is working before we leave.

  • A, AAAA, CNAME, MX, and TXT record fixes
  • Full zone audit with orphaned record removal
  • Propagation verified before close-out
  • Works across every major registrar and DNS provider
  • SPF, DKIM, and MX record corrections
  • White label. Your client never knows we were there

Per session, flat rate. Most issues resolved in a single call.

$97
Book DNS Support
Recovery
DNS Recovery

Taking over a site with no DNS access, a locked out registrar, or records that were never documented? We dig through historical DNS sources, verify every active service on the domain, and hand you back a complete, accurate record set.

  • Recovery from historical and passive DNS sources
  • Verification of active hosting, email, and third-party services
  • SPF, DKIM, DMARC, and MX verified for reliable email delivery
  • Exported DNS record set for future reference

Best for registrar lockouts, missing records, and pre-migration audits. Submit a ticket first so we can confirm scope.

$157
Start DNS Recovery
100% money back if we cannot fix it
Not sure what you need? Book a free 20-min discovery call