Microsoft 365 Setup
Done Right the First Time

Setting up Microsoft 365 means navigating the admin portal, updating DNS records, configuring Exchange, and often migrating email from another provider. We handle the technical work so you deliver a working environment.

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What we handle in a Microsoft 365 engagement.

From tenant creation to final verification, we take care of every technical step so your client is up and running without the back-and-forth.

Tenant setup and domain verification
Microsoft 365 tenant created, domain added, and verified in the admin center.
MX and DNS records
All required DNS records added so mail routes correctly to Exchange Online from day one.
SPF, DKIM, and DMARC setup
Email authentication configured so your client’s outbound mail reaches inboxes, not spam.
User and mailbox creation
All users added, shared mailboxes created, and distribution lists configured.
Email migration
Existing mail migrated from Gmail, cPanel, or another Exchange environment without data loss.
Outlook and app setup
We help users connect Outlook desktop, mobile, and any other Microsoft 365 apps they need.
Not sure if this covers your situation?
Submit a request and we will let you know if we can help. Chances are, we can.
Submit a Request

The agencies we work with. Now they’re heroes.

What agency partners say about working with us.

"I run a full scale digital marketing agency and have been using Troy for over 10 years now. Whenever we run into server, email, high level tech or website issues, he is the guy that takes care of it for us."

Jason FillerVision Fillers • Digital Marketing Agency

"As our agency grew, so did the support tickets! Troy has helped us handle DNS and firewall issues, random plugin conflicts, migrations, email authentication and more. R5 loves counting Troy as part of the team!"

Austin ReasonR5 Website Management

"Those moments I just love having Troy in my back pocket. When a client site is on fire and you have a timer ticking, knowing we can call someone who picks up and fixes it is everything."

Yvonne HeimannAsk YVI

"I watched my malicious login attempts drop to zero almost immediately after implementing Troy’s WAF rules. Game changer."

Craig CarusoAgency Owner

"Troy literally saved all my sites from an attack. His Cloudflare setup is the reason they survived. I cannot recommend him enough."

Howard SpaethH Grant Designs

"I’m comfortable with most things DNS, but when I needed to implement SPF, DKIM and DMARC records, Troy’s guidance made it straightforward."

Christian van ’t HofBrightsol

Give us a call or text.

Call us directly or submit a ticket and we’ll be on it fast.

757-346-1234
Mon – Fri, 9am – 5pm ET
or submit a ticket anytime

Tickets are always monitored. For emergencies, calling is always the fastest path. Submit a ticket if you’re unsure if we can help.

Submit a Support Ticket

Tell us what’s going on and we’ll get back to you with a plan, usually same business day.

  • Describe the issue, site, client name, and what’s happening
  • We review and respond with next steps or a fix timeline
  • We handle it behind the scenes. Your client never knows
Open a Support Ticket

Confidential. We never contact your clients directly.

Frequently Asked Questions

Common questions about our Microsoft 365 setup and migration service.

Do you work with the Microsoft 365 admin center and Exchange Online?
Yes. We work directly inside the Microsoft 365 admin center to handle tenant configuration, user creation, mailbox setup, and DNS records. Exchange Online is part of most business setups and we configure mail flow, shared mailboxes, and distribution lists as needed.
Can you migrate email from Gmail or Google Workspace to Microsoft 365?
Yes. Gmail to 365 migrations are one of the more common setups we handle. We switch the MX records to point to Microsoft 365 first so new mail starts flowing immediately, then migrate historical email from Gmail into the new mailboxes. The scope and timeline depend on the number of mailboxes and how much history needs to be moved.
What if my client has shared mailboxes or distribution lists?
We set those up as part of the engagement. Shared mailboxes, distribution groups, and security groups are all handled in the admin center. Let us know the full structure when you submit your request so we can scope the session correctly.
Do you set up Outlook on desktop and mobile devices?
We can help users connect Outlook desktop and Outlook mobile as part of the handoff. For large teams where every device needs to be configured individually, that is typically scoped as additional time. We focus on making sure the tenant is configured correctly and at least one user is fully verified before closing.
What if the Microsoft 365 tenant is already created but misconfigured?
We audit what is already in place, identify what is wrong, and fix the specific issues. You do not need to start over. Misconfigured tenants are a common scenario, particularly around DNS records, SPF and DKIM setup, or MX records that are not routing correctly.

Microsoft 365 done right the first time.

A misconfigured Microsoft 365 tenant causes ongoing headaches. Submit a ticket and we will handle it properly.

Setup
Microsoft 365 Setup

Full Microsoft 365 tenant setup from domain verification through user configuration and email migration. Quoted based on number of users and scope.

  • Tenant setup and domain verification
  • MX, SPF, DKIM, and DMARC records configured
  • Users, shared mailboxes, and distribution lists created
  • Email migration from Gmail, cPanel, or Exchange
  • Outlook and app setup verified before handoff

Pricing depends on number of users and scope. Submit a ticket and we will put together a quote.

Get a Custom Quote
100% money back if we cannot fix it
Not sure what you need? Book a free 20-min discovery call